Case Study - SKY UK Limited



Employees: 30,000

Industry: Satellite Television & Broadband

Blyth Priestley

Senior Procurement Manager



“The team have made real positive changes since the training day at Supply Chain Academy; the course was highly relevant, a good mix between theory and practice .”

Searching for Procurement Excellence


SKY UK Limited (formerly British Sky Broadcasting and BSkyB) is a telecommunications company which serves the United Kingdom and parts of Europe. Sky provides television and broadband internet services and fixed line telephone services to consumers and businesses.

Sky offer outstanding training and development opportunities to staff as they believe the performance of their people is a key driver of their growth and success and everyone learns throughout their career. They want their staff to be equipped to deal with queries across all of their products  so it is easier for their customers to interact with them all.

The Challenge:

Sky is a project, process based business. Projects are running daily in all departments and across all job functions.

The SKY supply chain and procurement team wanted to improve the way they deliver projects, particularly with the way they interact with what they consider are the core ‘project managers’ of the business.  However, they did not want a typical ‘project management’ course as they did not want to become project managers. Instead, they wanted to manage and lead their own procurement projects more effectively.

They selected Supply Chain Academy, to develop a unique and highly practical training session where core principles of project management were taught and delivered around their real live projects.  This SMART business simulation approach used real work scenarios and provided delegates with all the tools and techniques they needed to support them as they instantly applied the learning to their work.

Supply Chain Academy helped the team:

  • recognise when it is appropriate to adopt a ‘project’ approach to managing their workload
  • apply a simple lifecycle to a project to break it into easy to manage stages
  • clearly define their projects to provide real clarity in terms of project scope, roles and responsibilities, and other key factors
  • confidently plan, organise and document a project by using a wide variety of tools that add value to the project management process
  • become more effective in monitoring and controlling the project work, change requests and resourcing pressures by using best practice processes and techniques
  • understand what lessons can be learnt from managing work using a project approach
  • tailor their approach to projects of varying size and complexity

Blyth Priestley, Senior Procurement Manager, confirms that the improvements in team performance are already noticeable:-

She commented:  “The team have made real positive changes since the training day at Supply Chain Academy; the course was highly relevant, a good mix between theory and practice and colleagues appreciated the relevance of the scenarios and case study to help them take the learning and apply at work. This has been a great opportunity for the team to come together to share their knowledge and learn new skills, whilst at the same time create action plans to become more efficient.”

For more information on how Supply Chain Academy can help you please contact us:

E:  T: 01708 259 450


Supply Chain Academy can deliver efficiency in your global supply chain. As a resource for this industry we provide:

- Open & Bespoke short courses including Change Management developed by leading Supply Chain experts at all levels.

- Organisational Development using Insights Discover – personality profiling, which enhances personal team, leadership and sales effectiveness communication. Techniques to ensure that learning has been applied to your organisation and demonstrates a real ROI.

- Consultancy to improve your performance, profitability and customer experience identifying hidden costs and wasted resources.

Our Experienced Experts Help You:


- Improve quickly as our courses are focused on the practical application of new skills to your job.


- Think and adapt to become self-reliant, self-aware and confident of success.


- Develop, using the latest work-based learning techniques to become a more effective manager or leader.


133 Hall Road, Upminster RM14 1AL (UK)

T 01708-259450


Find the Academy

Directions: Exit the M25 at Junction 29, taking the A127 towards London. After about 1/2 mile take the slip road exit, sign posted to Upminster & Cranham. Turn left on to Hall Lane and after 1/2 mile, the Supply Chain Academy can be found on the right. Enter via the third gate on the right.


Nearest Rail Station: Upminster

London Underground Station: Upminster


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