Overview
This workshop will explore is ideal for individuals seeking to enhance their understanding of business contract law principles, negotiation strategies, and contract drafting techniques.
Who is the programme for?
- New and aspiring managers
- Team leaders
- Supervisors
Participants will learn how to:
- Understand different leadership styles and assess their own
- Communicate with clarity and influence
- Manage time, teams, and operations more effectively
- Apply structured tools to solve operational challenges
- Create a personal development and action plan
Course topics include:
- Traits and styles of leadership
- Leadership self-assessment
- Operational management (KPIs, delegation, efficiency)
- Time management tools (Eisenhower matrix, 80/20 rule)
- Communication skills (active listening, feedback models)
- Problem-solving frameworks (PDCA, 5 Whys, Fishbone)
- Action planning and reflections
