- Case Study -

Ann Summers

Ann Summers

Ann Summers are going through a period of growth and change. Their successful business model is demanding that they take stock of their capability to manage change in the supply chain.

By attending the Supply Chain Academy’s “Collaboration and Managing Complex Change in the Supply Chain” course John Waldock and Sara Ives of Ann Summers were joined joined by senior executives from John Lewis, J P Boden and Asda.

John Waldock,

Head of Logistics

Year Founded



For two days they examined in detail the key aspects of managing supply chain change in organisations made up of distinct functional areas. They developed strategies for aligning stakeholders and driving sustainable improvement. By using relevant and powerful case study examples the delegates formulated their own approaches to supply chain change within their organisations. John Waldock gave us his thoughts…

“I thought it is only right and proper to relay some direct feedback regarding the ‘Collaboration /Complex Change’ course which was held at the Supply Chain Academy.

I have already formally highlighted feedback through the documented mechanism sheets but I thought you would appreciate hearing my thoughts direct from the horse’s mouth (so to speak).

The course facilitation and delivery was pitched and articulated with the utmost professionalism, not with a talk and chalk mentality but with an open interactive and engaging style which encouraged debate and synergy.

The course content was both testing while enjoyable in equal measures and I’m sure the course preparation is reflective of how it was delivered.

The venue and surroundings speak for themselves and encouraged the creative thoughts in everyone, upon reflection it’s actually difficult to use words to highlight how inspiring they are.

I would also like to express my thanks to the facilitators for an “exceptional two days.”

Our Creative Team

Paul Stone

Paul Stone

Managing Director

Paul is an experienced Human Resources and Managing Director with a history of working in Blue Chip multinationals, professional services, the public sector and more recently in the education management industry.

Neil Roll

Neil Roll

CP Training Gen Manager

Neil has been working in senior positions within supply chain education for the past five years, following over 25 years of practical logistics experience in a Blue Chip mulitnational company.

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