Drive your Supply Chains through Effective Commercial Relationships

£995.00 + VAT


The need for understanding and leading change has never been greater. As organisations become leaner and more competitive, supply chains become more effective and integrated, and as information systems and communications become faster and more sophisticated it is vital that managers need to be able to lead and manage change at all levels in their organisation.

By the end of the course, participants will:
  • Why businesses change
  • How businesses are structured and change their structures
  • How the supply chain can operate and change effectively
  • How to diagnose the need for change
  • How to develop the vision and the plan
  • How change affects people and teams and how best to manage them through the change
  • How to measure success

Session 1

Understanding Change and why it occurs

  • What drives Change in Supply Chain Organisations
  • Different varieties of Change
  • The evolution of businesses and their structures
  • Leadership for Change
  • Culture and Power in Organisations
  • Dealing with Conflict
  • Individual and Team Change – different approaches
Session 2

Diagnosis and Preparation

  • Diagnosing the need for Change
  • Hard and Soft Change
  • Kotter’s eight steps for Change
  • Creating the Coalition
  • Creating the Vision
  • Creating the Plan
  • Choosing the Agent for Change
Session 3

Making the Change

  • Avoiding conflict and building on progress through communication and feedback.
  • Managing the change at all levels, personal, team and organisational – different approaches, different strategies, Push/Pull, Levers for Change
  • Monitoring and managing staff morale, consultation and team building
  • Personal Transitions – how people respond to Change
  • Sustaining and managing the plan
  • Monitoring progress and adapting the plan
  • Conclusions

Drive your Supply Chains through Effective Commercial Relationships

Strong, mutually beneficial relationships, are key components of effective supply chain performance. No business can stand alone and satisfy its customers’ needs,  the whole supply chain delivers value and the reputation of an organisation’s supply chain can be made or broken by a single weak link.


This two-day program will focus on the subtle aspects of supply chain management not often considered by management as a necessity. You will examine how supply chains are developed, managed and grown to deliver customer value.

The event starts by looking at some of the tangible issues such as design, procurement and control and on the second day, considers the more human-oriented aspect of supply chains.


  • Organizations and Interorganizational Relationships
  • Governance, Control and Coordination
  • What are Supply Chains?
  • Supply Chain Dynamics
  • Procurement Strategies
  • Stakeholder Management
  • Supplier Management
  • Incentives
  • Knowledge Management
  • Networks
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