Overview

The need for understanding and leading change has never been greater. As organisations become leaner and more competitive, supply chains become more effective and integrated, and as information systems and communications become faster and more sophisticated it is vital that managers need to be able to lead and manage change at all levels in their organisation.

By the end of the course, participants will:

• Why businesses change
• How businesses are structured and change their structures
• How the supply chain can operate and change effectively
• How to diagnose the need for change
• How to develop the vision and the plan
• How change affects people and teams and how best to manage them through the change
• How to measure success

Session 1

Understanding Change and why it occurs

• What drives Change in Supply Chain Organisations
• Different varieties of Change
• The evolution of businesses and their structures
• Leadership for Change
• Culture and Power in Organisations
• Dealing with Conflict
• Individual and Team Change – different approaches

Session 2

Diagnosis and Preparation

• Diagnosing the need for Change
• Hard and Soft Change
• Kotter’s eight steps for Change
• Creating the Coalition
• Creating the Vision
• Creating the Plan
• Choosing the Agent for Change

Session 3

Making the Change

• Avoiding conflict and building on progress through communication and feedback.
• Managing the change at all levels, personal, team and organisational – different approaches, different strategies, Push/Pull, Levers for Change
• Monitoring and managing staff morale, consultation and team building
• Personal Transitions – how people respond to Change
• Sustaining and managing the plan
• Monitoring progress and adapting the plan
• Conclusions